Terms Condition

Welcome to Facctory Out HUB. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

• By using this website, you accept these Terms & Conditions.

• Facctory Out HUB reserves the right to update, modify, or change these terms at any time without prior notice.

• Continued use of the website after changes means you accept the updated terms.

2. Eligibility

• Users must be 18 years or older to make purchases.

• All information provided by you must be accurate, complete, and up to date.

3. Products & Pricing

• All products are sourced directly from manufacturers; therefore, prices may change without notice.

• Product availability is subject to stock, and in rare cases, an ordered item may become unavailable.

• Facctory Out HUB reserves the right to modify or discontinue any product at any time.

4. Order Acceptance

• Placing an order does not guarantee acceptance.

• An order is confirmed only after it has been processed and dispatched.

• We may cancel or refuse any order due to:

  • Incorrect pricing or product information

  • Payment issues

  • Stock unavailability

  • Suspected fraudulent activity

5. Payment

• We accept various secure payment methods, including online payments and Cash on Delivery (subject to location).

• If a payment fails, the order may be automatically cancelled.

• All prices include or exclude applicable taxes (as mentioned on respective product pages).

6. Shipping & Delivery

• Delivery timelines vary by location, typically 2–8 working days.

• Delays may occur due to courier issues, weather conditions, festivals, or unforeseen events.

• If the customer is unavailable or unreachable, the order may be returned to origin.

7. Returns, Replacements & Refunds

• Only eligible products qualify for return or replacement (as indicated on the product page).

• We accept returns for:

  • Damaged products

  • Wrong item delivered

  • Manufacturing defects

• Items must be returned in their original condition with tags, packaging, and accessories.

• Refunds are processed to the original payment method within 4–7 working days after approval.

8. User Responsibilities

Users agree NOT to:

• Provide false order information

• Engage in fraudulent or illegal activities

• Upload or share harmful, abusive, or misleading content

• Attempt to hack, damage, or misuse the website

• Use bots or automated tools for placing orders

9. Intellectual Property

• All website content including logos, product images, text, design, and graphics belong to Facctory Out HUB.

• Reproduction, copying, or redistribution without permission is strictly prohibited.

10. Third-Party Services

• We use third-party courier partners, payment gateways, and service providers.

• Any delay, error, or issue caused by third-party services is not our direct responsibility.

11. Limitation of Liability

• Facctory Out HUB is not responsible for any indirect, incidental, or consequential losses arising from the use of this website.

• We are not liable for product misuse or damages caused after delivery.

12. Account Termination

We reserve the right to suspend or terminate any user account if:

• Terms & Conditions are violated

• Fraudulent or suspicious activities are detected

• Misuse or abuse of website services occurs

13. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of India.
Any disputes will fall under the jurisdiction of Ahmedabad, Gujarat.